For all customers using Mist wired assurance.

If a customer is required to renew the Mist subscriptions or to purchase Juniper HPE products, a Juniper HPE ID might be requested by the sales team.

If the customer does not have the HPE ID, the following steps are required.

The customer is required to send an e-mail to "[email protected]" to confirm the partner account ID and the state, if the state is disabled is because partners are now required to register.

Submit the application via HPE portal - Sign In - HPE Partner Ready Portal and return to Juniper site "https://juniper.my.site.com/prm/s/onboarding" when the customer is an approved HPE Business Partner reseller.

When the partner enters the approved HPE Party ID the subsequent Juniper Reseller registration will be processed quickly, and the HPE-ID will be provided.