Description

After replacing an SRX device, management access (SSH/Telnet) to the fxp interface stopped working, even though basic connectivity (ping) was successful.

Symptoms

SSH/Telnet to SRX fxp interface fails. 
Ping works normally
SRX unable to SSH to the directly connected switch:
  • SYN received on SRX
  • SYN-ACK sent from SRX
  • SYN-ACK not received on switch (EX)

Interface flap on switch or Removing firewall filters on SRX and EX does not help. 

Solution

Identified that Dot1x authentication was enabled on the Switch port 
After SRX replacement, the new device details (MAC/SN) were not updated in the authentication server
 
Fix options:
  • Workaround - Disable Dot1x on the switch port
  • Update the authentication server with the new SRX device credentials. 

Modification History

2026-06-24 : Article Created