Description

FPC restart occurred due to a SIOC down condition, triggered by delayed responsiveness of the "ata5" (ATA/SATA) link. The link was slow to initialize, which caused the NMI timer to expire, leading to a protective restart of the FPC.

Symptoms

The issue can be identified with the following log sequence:


  • Kernel logs indicating ATA link delay:
kernel: ata5: link is slow to respond, please be patient (ready=0)
kernel: ata5: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
  • Chassis logs showing NMI timeout and FPC restart:
LCC: fru_nmi_timer: NMI timer expired for FPC 1
LCC: fru_trigger_nmi: No NMI support for FPC slot 1
CHASSISD_FRU_NMI_RESTART: Restart FPC 1 due to NMI timeout


Solution

Steps:


  • Check kernel logs for ATA/SATA link delay messages such as:
    • "link is slow to respond"
  • Correlate with:
    • NMI timeout logs
    • FPC restart events

Action:


If these logs are observed, open a JTAC ticket for further investigation and provide:

  • Kernel logs
  • /var/logs/
  • Exact event timestamps

This behavior may indicate an underlying hardware or subsystem responsiveness issue that requires deeper analysis.

Modification History

2026-06-14 : Article Created