SRX reports error when add license "license not valid for this product add license failed (1 errors)"
user@device> show version
Hostname:device
Model: srx1500
Junos: 20.2R3.9
user@device> show system license
License usage:
Licenses Licenses Licenses Expiry
Feature name used installed needed
logical-system 1 3 0 permanent
remote-access-ipsec-vpn-client 0 2 0 permanent
remote-access-juniper-std 0 2 0 permanent
Licenses installed: none
user@device> request system license add terminal
[Type ^D at a new line to end input,
enter blank line between each license key]
TrialJUNOS303253090 aeaqia qmirbd cmjsgz auwmbs giyaqh ycdpih
rufvai o5a6gq wubibn wqpdil katt2b 4nbnic
ixihru fvbqie u5lonf ygk4ra jfxhiz lsnzqw
ybziji ivlxd7 rhdcvg 2l72ui nkhp6k dl3qac
kgiwml 5zlkz3 bhyjwm lujqzc pi53gg rqka5a
terminal:1 error: TrialJUNOS303253090: license not valid for this product
add license failed (1 errors)
Upgrade the Junos to 21.2R3-S7.7 which later than 20.3R1 then the license key can be loaded successfully.
Hostname: device
Junos: 21.2R3-S7.7
terminal:1 information:TrialJUNOS303253090: Ignoring the license for feature id: 182.This feature is not used by your product.
TrialJUNOS303253090: successfully added
add license complete (no errors)
Please know that there are three types of license key formats:
You must make sure the license type is compatible with the Junos version, otherwise the license key adding will be failed.
Generally, if your device is running a version prior to 20.3R1 and you have purchased a new license and activated it on the JAL portal, the license key type you receive will be “LKG new license.” In this case, you will need to upgrade Junos to support the new license key.
If you have any questions about the license key itself, please open an admin case and contact Juniper Customer Care.