Description

After upgrading to 21.4R3-S10, QFX5100 fails to authenticate users logging in using MFA with two prompts (username and password in one, token or code in the other); this article outlines a possible cause for this issue and the available workarounds

Symptoms

  • MFA RADIUS not working
  • Non MFA RADIUS will work
  • Message authenticator received
  • Access chanllenge received after access request

Solution

By capturing traffic of the RADIUS process, we found that the switch calculates a different state value when responding to the access challenge, causing the connection to the server to fail.



Response from the switch



This is reported under https://prsearch.juniper.net/problemreport/PR1862203


Resolved In

EvoJunos
23.4R2-S5-EVO22.4R3-S7-J4
23.4X100-D40-EVO23.4R2-S5
24.2R2-S1-EVO24.2R2-S1
24.4R1-S3-EVO24.4R1-S3
24.4R2-EVO24.4R2
25.2R1-EVO25.2R1

As an alternative workaround for devices reaching the LSV and EOE, we could use the push option and [password,code] using only one prompt

Modification History

2026-04-08 : Article Created