Description

In a conductor based set up, there is a need to migrate Internet link in one of the stores from PPPoE based to normal Ethernet link with public IP. However after completing the activity the newly created Internet L3 Link is showing admin down.

Symptoms

The following sequence was followed for migrating the ISP from PPPoE to L3 Internet Interface.

Create new Internet L3 Interface

Delete PPPoE Interface

Modify the service routes from PPPoE to newly created Internet L3 interface.

Validate and commit the configuration.

However the Admin Status after the change is down. Even though the config validation and commit was successful.

Solution

Instead of committing the configuration in one go, which includes both creation of new INTERNET L3 interface and deletion of exiting interface PPPoE interface split them as below

Delete PPPoE Interface and validate and commit

Create new Internet L3 Interface and validate and commit


After which the the newly created INTERNET interface was successfully provisioned and admin status was operational and UP.


Modification History

2026-04-07 : Article Created