Description

If an unauthorized user claims my SSR, can Juniper track which Org is currently using it, and is there a way to block the device?

Solution

  • Ownership Lock: Once an SSR is claimed, it is permanently mapped to your Organization. This "locks" the device, preventing any other user or Org from claiming it.
  • Claim Code Security: Unclaimed devices are open; anyone with the physical claim code can register the SSR to their own account.
  • Theft Recovery: In the event of theft, Juniper can identify which Organization has registered the serial number. Please open a support case for this request.
  • Enforcement: While there is no preventative lock to stop an initial unauthorized claim, Juniper can remotely blacklist a stolen device to render it non-functional once it is identified. 

 

Modification History

2026-03-31 : Article Created