This article describes an issue where the Security Director Cloud user gets locked out due to 2FA.
I've had a request to change my Security Director Cloud password.
This has resulted in being locked out, as, despite already having 2FA configured, the login takes me to a 2FA configuration dialogue, which can't be configured as it already exists. So the user is stuck in a login loop.
As per the current design (Q1'2026), a password reset requires an MFA configuration again to complete the password reset.