Description

The general-authentication-service traceoptions file xauthtrace displays error log "LDAP:AUTH: Admin Bind failed" and Juniper Secure Connect client can't login successfully.


edit system processes general-authentication-service traceoptions

set file xauthtrace



Symptoms




Solution

This error indicates Incorrect username or password for an account with administrator privileges, please check the Admin search DN and its user password and reconfigure it correctly:


What does error code 49 mean?

When applications or services fail to authenticate users or service accounts against an LDAP directory server, the system logs show an authentication failure with the message LDAP: error code 49, along with diagnostic codes.

  • LDAP: error code 49: This is the generic LDAP error for invalid credentials.
  • 80090308: This is a Windows-specific hexadecimal error code that often accompanies LDAP: error 49 in AD environments.
  • data 52e: This sub-code helps us identify the specific reason for the authentication failure.


Modification History

2026-03-24 : Article Created