Description

This document explains the reason for the appearance of a minor alarm, 'RE x Mismatch in total memory detected on SRX-5K devices

Symptoms

On the device, active alarms are displayed when the system alarms command is executed:


show chassis alarms

node1:

--------------------------------------------------------------------------

1 alarms currently active

Alarm time Class Description

2026-02-09 17:16:59 AEDT Minor RE 0 Mismatch in total memory detected

Solution

This behavior is seen when one or more of the following conditions are met:

  1. Transient hardware error
  2. RE faulty
  3. False alarm

Login into shell mode on the affected device and execute the following commands

 

SRX RE3 needs 128GB of memory. If dmidecode -t 17 | awk '/Size: [0-9]+ MB/{s+=$2} /Size: [0-9]+ GB/{s+=$2*1024} END {print s}' shows 128 GB, then the alarm can be ignored

 

user@host> start shell 

user@host:~ # vhclient -s

Last login: Wed Feb 11 22:30:27 2026 from 192.168.1.1

user@host:~# dmidecode | grep Size.*B

Runtime Size: 128 kB

ROM Size: 8 MB

Installed Size: 384 kB

Maximum Size: 384 kB

Installed Size: 1536 kB

Maximum Size: 1536 kB

Installed Size: 15 MB

Maximum Size: 15 MB

Size: 32 GB

Size: 32 GB

Size: 32 GB

Size: 32 GB

Range Size: 128 GB

Range Size: 32767 MB

Range Size: 32767 MB

Range Size: 32767 MB

Range Size: 32767 MB

user@host:~# dmidecode -t 17 | awk '/Size: [0-9]+ MB/{s+=$2} /Size: [0-9]+ GB/{s+=$2*1024} END {print s}'

131072

If dmidecode -t 17 | awk '/Size: [0-9]+ MB/{s+=$2} /Size: [0-9]+ GB/{s+=$2*1024} END {print s}' shows a value less than 131072, there is some memory missing, try rebooting the RE to recover it.

Restart/Reboot the RE:

user@host> request system reboot

Restart/Reboot vmhost:

user@host> request vmhost reboot  <re0 | re1> <routing engine>

Even after a reboot, the alarm is not cleared. Please reach out to JTAC for further assistance

 

Modification History

2026-02-16 : Article Created