The following errors occurred followed by interfaces going down (full logs will be added to case):
Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3-BAD_PAGE_FAULT: pid 77652 (fxpc), uid 0: pc 0x80cd988 got a write fault at 0xdeadbf13, x86 fault flags = 0x6Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: Trapframe Register Dump:Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: eax: deadbeef ecx: deadbeef edx: 2677c0c8 ebx: 26993504Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: esp: 26993460 ebp: 26993488 esi: 2677c0c8 edi: 26993504Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: eip: 080cd988 eflags: 00010282Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: cs: 0033 ss: 003b ds: 2699003b es: 003bJan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: fs: 003b trapno: 0000000c err: 00000006Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: Page table info for PC address 0x80cd988: PDE = 0x2b040067, PTE = 15c77425Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: Dumping 16 bytes starting at PC address 0x80cd988:Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: 89 41 24 8b 42 24 89 08 c7 42 14 00 00 00 00 c7Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3-BAD_PAGE_FAULT: pid 77652 (fxpc), uid 0: pc 0x80cd988 got a write fault at 0xdeadbf13, x86 fault flags = 0x6Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: Trapframe Register Dump:Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: eax: deadbeef ecx: deadbeef edx: 2677c0c8 ebx: 26993504Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: esp: 26993460 ebp: 26993488 esi: 2677c0c8 edi: 26993504Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: eip: 080cd988 eflags: 00010282Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: cs: 0033 ss: 003b ds: 2699003b es: 003bJan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: fs: 003b trapno: 0000000c err: 00000006Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: Page table info for PC address 0x80cd988: PDE = 0x2b040067, PTE = 15c77425Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: Dumping 16 bytes starting at PC address 0x80cd988:Jan 29 01:49:35.529 QFX5100 /kernel: %KERN-3: 89 41 24 8b 42 24 89 08 c7 42 14 00 00 00 00 c7Jan 29 01:49:49.354 QFX5100 /kernel: %KERN-4: Percentage memory available(15)less than threshold(20 %)- 27
Slot 0 information: State Online Temperature 33 degrees C / 91 degrees F Total CPU DRAM 1920 MB Total SRAM 0 MB Total SDRAM 0 MB Start time 2026-01-29 01:50:01 PST Uptime 4 days, 15 hours, 39 minutes, 8 seconds
root@QFX5100> show system uptime no-forwardingSystem booted: 2025-02-23 23:51:22 PST (49w0d 17:37 ago)Protocols started: 2025-02-23 23:53:13 PST (49w0d 17:35 ago) 5:29PM up 343 days, 17:38, 1 user, load averages: 0.26, 0.26, 0.24
root@QFX5100> show chassis routing-engine no-forwarding
Routing Engine status: Slot 0: Current state Master Model QFX Routing Engine Serial ID BUILTIN Start time 2025-02-23 23:51:22 PST Uptime 4 days, 15 hours, 38 minutes, 57 seconds Last reboot reason 0x4000:VJUNOS reboot Load averages: 1 minute 5 minute 15 minute 0.29 0.26 0.24
root@QFX5100> show system core-dumps no-forwarding-rw-rw---- 1 root field 10135408 May 14 2025 /var/tmp/fxpc.core.0.gz-rw-rw---- 1 root field 9777568 Jun 7 2025 /var/tmp/fxpc.core.1.gz-rw-rw---- 1 root field 10396844 Jan 29 01:49 /var/tmp/fxpc.core.2.gztotal files: 3
The PFE may crash when a lot of MAC learning and aging happens, but due to a Race Condition (Concurrent Execution using Shared Resource with Improper Synchronization) that is outside the attackers direct control. Please refer to https://supportportal.juniper.net/JSA70610 [juniper.net] for more information.
Resolved In