Description

Telnet sessions are randomly timing out or getting disconnected when connected to our Cisco AS400.


Symptoms

sessions timing out or disconnecting

Solution

Disable adaptive encryption via cli (conductor managed) or Extracli (mist managed) with the following command:

# configure authority security internal adaptive-encryption false


If the customer does not have Extracli, they will need to reach out to their account team to have it enabled.

Modification History

2026-02-05 : Article Created