Description

In the device architecture of dual PEMs, this article explains the expected behaviour of any PEM when the power cable is not connected to it.

Solution

When the SRX1500 has two PEMs installed, PEM0 and PEM1, if the power cable is not connected to any of the PEMs, the expected behaviour is as follows.

 

An alarm has to be generated as follows:

user@srx> show chassis alarms

1 alarms currently active

Alarm time        Class Description

2023-12-28 04:20:06 EST Minor PEM 1 Not OK

 

PEM should report "offline"

user@srx> show chassis power | no-more       

node0:

--------------------------------------------------------------------------

PEM 0:

 State:   Online

 Capacity: 400 W (maximum 400 W)

 DC output: 84 W (zone 0, 7.00 A at 12.00 V, 21% of capacity)

 

PEM 1:

 State:   Offline

 Capacity: 400 W (maximum 400 W)

 DC output: 0 W (zone 0, 0.00 A at 0.00 V, 0% of capacity)

 

PEM status should be "Check" or "NOT OK"

user@srx> show chassis environment no-forwarding

Class Item              Status   Measurement

Temp PEM 0             OK     30 degrees C / 86 degrees F

   PEM 1             Check

 

If any of the commands do not show the expected output, please reachout to JTAC for further investigation with required logs as below:

RSI:

user@srx>request support information | save /var/log/rsi_YYYY-MM-DD.txt

 

Var log: (Collect this from both nodes in case of cluster) Please login to the device with root credentials and then generate the logs.

user@srx>file archive compress source /var/log/* destination /var/tmp/logs_YYYY-MM-DD.tgz   **(replace YYYY-MM-DD with date)

 

PEM may have to be replaced after a thorough investigation of logs.

Modification History

2025-12-26 : Article Created