Description

This article outlines the steps to rectify the issue of a missing NAT Pool section within the NAT policy.

Symptoms


You may observe that the NAT Pool section is missing, as shown in the screenshot



Solution

 

1. Navigate to Security Director >> Configure >> NAT Policy >> Check whether the NAT pool section entry exists.

 

2. If the NAT pool entry is not present as indicated in the symptoms, kindly refer to KB31228 [juniper.net] to restart JBoss.

 

3. If the issue persists, please contact JTAC support.

 

Modification History

2025-12-04 : Article Created