Description

Customer complained that they had seen random interface flaps on the 100G link of their QFX5130E switches. While reviewing the logs, it appears that the module/transreciever connected on port 30 is not supported on this platform i.e QFX5130E-32CD https://apps.juniper.net/home/qfx5130e-32cd/hardware-compatibility. The same module is supported on an QFX5130-32CD switch. 


Physical interface: et-0/0/30, Enabled, Physical link is Up

 Interface index: 1271, SNMP ifIndex: 562, Generation: 592705488417

 Description: VRF default to VRF

 Link-level type: Ethernet, MTU: 9216, LAN-PHY mode, Speed: 100Gbps, BPDU Error: None, Loop Detect PDU Error: None, Ethernet-Switching Error: None, MAC-REWRITE Error: None, Loopback: Disabled, Source filtering: Disabled, Flow control: Disabled, Auto-negotiation: Disabled, Media type: Fiber

 Device flags : Present Running

 Interface flags: SNMP-Traps

 CoS queues  : 0 supported, 0 maximum usable queues

 Hold-times  : Up 0 ms, Down 0 ms

 Damping    : half-life: 0 sec, max-suppress: 0 sec, reuse: 0, suppress: 0, state: unsuppressed

 Current address: 30:63:ea:63:d4:78, Hardware address: 30:63:ea:63:d4:78

 Last flapped : 2025-11-17 04:13:18 UTC (05:42:30 ago)

 Statistics last cleared: Never

 Traffic statistics:

  Input bytes :  4109545835215377     10324636136 bps

  Output bytes :  3824886358155354     6012819392 bps

  Input packets:    3268591491740       979759 pps

  Output packets:    2935437688190       606172 pps

 Input errors:

  Errors: 30985692, Drops: 0, Framing errors: 30984838, Runts: 0, Policed discards: 0, L3 incompletes: 0, L2 channel errors: 0, L2 mismatch timeouts: 0, FIFO errors: 0, Resource errors: 0

 Output errors:

   Carrier transitions: 3241, Errors: 0, Drops: 32894689, Collisions: 0, Aged packets: 0, FIFO errors: 0, HS link CRC errors: 0, MTU errors: 0, Resource errors: 0, ECN Marked packets: 0

  Egress queues: 12 supported, 5 in use

 Queue counters:   Queued packets Transmitted packets   Dropped packets

   0          2933141138121    2933108248535      32889586

  3           1988155977     1988155977          0

  4                0          0          0

  7            101713881      101713881          0

  8            223257922      223252819        5103

 Queue number:    Mapped forwarding classes

   0         best-effort

  

root@QFX5130E> show chassis hardware detail no-forwarding

 

Hardware inventory:

Item      Version Part number Serial number  Description

Chassis                ZS3624330008   QFX5130E-32CD

PSM 0      REV 06 740-085431 1ED7E280540   JPSU-1600W-AC-AFO

PSM 1      REV 06 740-085431 1ED7E280547   JPSU-1600W-AC-AFO

Routing Engine 0     BUILTIN   BUILTIN     RE-QFX5130E-32CD

 sda 50020 MB SFSA050GM2AK1TO-  0000602200999700001E Solid State Disk

 sdb 50020 MB SFSA050GM2AK1TO-  00006022009997000031 Solid State Disk

CB 0      REV 04 650-168777 ZS3624330008   QFX5130E-32CD

FPC 0          BUILTIN   BUILTIN     QFX5130E-32CD

 PIC 0         BUILTIN   BUILTIN     32X400G-QSFP-DD

<< SNIP >>

  Xcvr 26   REV 02 740-067442 2E2TP1A943A4B  QSFP+-40G-SR4

  Xcvr 28   REV 02 740-067442 2E2TP1A943A1K  QSFP+-40G-SR4

   Xcvr 30   REV 01 740-058732 1A1MQAA84803P  QSFP-100GBASE-LR4

  Xcvr 33   REV 01 740-021308 NCFB6LT     SFP+-10G-SR

Fan Tray 0                       QFX5130E-32CD Fan Tray, Front to Back Airflow - AFO

Fan Tray 1                       QFX5130E-32CD Fan Tray, Front to Back Airflow - AFO

Solution

Replace the unsupported QSFP transreciever and retest. https://apps.juniper.net/home/qfx5130e-32cd/hardware-compatibility

Using unsupported transceivers can lead to link drops, reduced speeds, unstable signal quality, higher error rates, or even complete loss of connectivity. In some cases, they may also damage the switch. Use of unsupported hardware is outside the support scope of Juniper TAC.



Modification History

2025-12-04 : Article Created