Description

Application policy insights are showing latency and loss with a value of 0 but jitter a higher value. Sometimes the value is not 0 but a lower value of jitter which can't be accurate.

Symptoms

On the tool tip information, latency and loss are reported as 0 or as values less than Jitter values, which is mathematically impossible.

Solution

For the tooltip values shown in the Application Path Insights the values reported for each are coming from different statistical data rather than one data set. The development team is going to fix this on the next production push for Mist (December 2025).

Modification History

2025-11-25 : Article Created