Description

office.com application timeouts on local breakout policy

Symptoms

TLS timeout

Solution

1.Capture interface packet capture for destination IP.

2.Check for tcp.flags.reset == 1


If a RST packet is sent by either the client or server after a Client Hello but before a successful TLS handshake, it could indicate a timeout.


Adjust the service policy as per the need.

Modification History

2025-11-18 : Article Created