Technology: SD-WAN

SSR130 while trying to on-board, won't connect to mist cloud

xxxxx Trouble connecting to cloud: code 0x07 no DNS response, lookup of "ep-terminator.ac5.mist.com" on DNS server " 1.1.1.1:53" failed: lookup ep-terminator.ac5.mist.com on 1.1.1.1:53: read udp 169.254.127.127:37348->1.1.1.1:53: i/o timeout

xxxx called from connector/connector.go:1896

The issue is the wan port 0 was set to static address and needs reset:

device-interface ge-0-0

address x.x.x.x

ip-address x.x.x.x

prefix-length 30

Login to console of the device, using the PCLI delete the static address configured on the ge-0-0 and configure dhcp.

Refer https://www.juniper.net/documentation/us/en/software/session-smart-router/docs/config_command_guide/ for PCLI commands