Description

This article helps to explain the cause for Links with custom attributes showing UP in UI but actually down in router.

Also it provides solution for the reported issue.

Symptoms

 

-             The LINK appears as UP in PA UI *(although Down in Router) is specifically seen for Links with custom attributes set defined..

-             In scenarios where customer is facing this issue -> we could see Link - Live state as NULL .

-             Current issue -> In the absence of live state (null) and if config state is “UP” and configured->attributes are set, merge state for status will also be “UP” ..

Solution

This is a known issue in Paragon release 23.X and 24.1.


  • In the absence of live state (null) and if config state is “UP” and configured->attributes are set, merge state for status will also be “UP” .
  • This issue is addressed in Paragon 24.1.1 release.


For any assistance contact JTAC Support.

Modification History

2025-11-17 : Article Created