Description

This article explains what all to check when the PAA web UI does not show up.

Symptoms

The login page for PAA does not load after agreeing to the certificate for the browser.

Solution

You can check the following things to check if the service is up or not


  • Check the status of the ncc service to check if it is active.

Command to check the same is: ncc services status

If the service is down, try to restart it with the command: ncc services restart


  • Check if the port 80 and 443 are is LISTENING state.

You can use the netstat -antp command to check the same.


  • If these two are working, then the issue could be related to the network - maybe a firewall rule not allowing the connection.


If none of these work, please contact JTAC.


Modification History

2025-10-22 : Article Created