This article explains how to change the connection type to Space-initiated if it is configured as Device-initiated for a particular device.
To check the connection type of the device, please check the status of the column connection type under Devices > Device Management in Network Management Platform. Please refer to Viewing Managed Devices
If you want to change the connection type to Space-initiated for specific device, please use the below command:
mysql -ujboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') build_db -e "update DeviceConnectionManagement set connectionType='APPINIT' where device_id_id in(select id from LogicalDevice where name='DeviceName')"
If you want to change the connection type to Space-initiated for all devices, please use the below command:
mysql -ujboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') build_db -e "update DeviceConnectionManagement set connectionType='APPINIT' where connectionType='REACHABLE"
If you are still seeking help, please contact JTAC for assistance