This article describes why users may not be able to change access profile user password.

When attempting to change the password of users in an Access Profile configuration via J-Web (navigate to Security Services → Firewall Authentication → Access Profile), the system displays the message “No changes made” after submitting the update. 

The password does not get updated as expected.

This issue is tracked under PR 1827469.

Workaround:
Password changes for users in an Access Profile cannot be applied via J-Web. To update the password, use the CLI:

set access profile Juniper_Secure_Connect client test firewall-user password testing456
commit

Permanent Fix:
The issue will be resolved in Junos OS 24.4R1 and later versions. Upgrade to 24.4R1 or above once available.