Description

After an upgrade, SSR device reverted back to old version after reboot

Symptoms

After an upgrade, SSR device reverted back to old version after reboot

Solution

On the devices where we see the issue (reverting back to old version), please use "show system version detail" command and verify the Image Name and Selected Image. Both new image (ex. image name b) and old image (ex. image name a) will be shown and if the "Selected Image" is incorrect use command "set system software image <name>" to correct it and then do a reboot. If the "Selected Image" name is correct after a device reboot it will come up with the selected image.

Modification History

2025-08-21 : Article Created