Description

I enabled IDP alerting on the SSR cluster. It initially started working, but after ~5 minutes it went into the down state. Several minutes later it entered the disabled state.


Symptoms

IDP is in disabled state after enabling it.

Solution

You can see the current IDP state by entering the following at the shell, see example output below:

# show idp application status

Wed 2025-08-13 23:14:54 UTC

Retrieving IDP state data...

===============================================

node0.X

===============================================

Mode: spoke

Engine: on

Pod: active

Engine Started: 2025-08-13T21:08:00Z

Up Time: 2h 6m 54s

Last Commit: 2025-08-13T21:19:59Z

Last: starting

 

As per documentation - https://www.juniper.net/documentation/us/en/software/session-smart-router/docs/concepts_ssr_idp/#core-requirements : "an additional reboot is required to enable the IDP engine. Issue was resolved with reboot."

 

Modification History

2025-08-19 : Article Created