Description

This article explains the issue wherein after migrating the policy from SD to SDC, search for any migrated policy does not work on SDC.

Symptoms

Migrated a policy say "Test" which contained the following rules - Rule01, Rule02 and Rule03.

After migration, the following rules were added to the policy - Rule04, Rule05 and Testing-R06


When you try to search for the term Rule, only the rules Rule04 and Rule05 show up but the rules Rule01, Rule02 and Rule03 do not show in the results.

Solution

This is because when the policy is migrated from the SDC, it gets stored in the postgresql DB where the global or policy search is not run.


Work-around:

Delete and re-add the device to the SDC.

Re-import the policy from the device.


Permanent Fix:

The permanent fix has been deployed in 24.4HP4 deployment which has been pushed out and then re-indexing needs to be done for the account for which a meeting is needed to get the X-IAM token.

Modification History

2025-07-03 : Article Created