The article explains how to fix the issue if Junos Space Security Director web page is gets timed out while still being logged in.

The issue will not be there when we use the Network Management Platform.

When you log in to Security Director, Junos space Network Management counter stops, which means that the counting for any activity in SD is not considered, and hence the UI will time out after the expiry time.

To fix the issue, follow the steps below:

• Login to the Space CLI as the admin user.
• Clear the slipstream cache using the below command:

mysql -ujboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') build_db -e "delete from UserPreferenceState where stateName = 'slipstream-user-preferences'"

• Log out and Login from the Security Director UI

Note: Clearing the slipstream cache will remove the dashboards from the Security Director UI. You need to reconfigure it.