SSR stuck in 'Starting' state since upgrade to version 6.2.9

You may notice that some of the process got stuck at starting state.

#show system processes

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Node Process Status Primary Role

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node0.router01 nodeMonitor starting combo

You may find the reason for this process state in the journal logs.

journalctl -fu 128T | grep nodeMonitor

*.log:29546:Jun 22 11:56:14.005102 mac-7dfxxxxa9 nodeMonitor[4989]: Exception Thrown: DeviceIdentifierNotAnInterfaceException: Device 0000:0a:00.0 is not a network interface

*.log:29547:Jun 22 11:56:14.005369 mac-7dfxxxxa9 nodeMonitor[4989]: Verify failed

The error states that pci address: "0000:0a:00.0" is not part of the hardware, but its configured in one the interface.

From linux prompt run the below cmd to verify the available pci address. If the address is not available in the list then clear it from the config.

/usr/bin/dpdk-devbind.py --network-json

example:

config authority router router01 node node0 device-interface test pci-address 0000:0a:00.0