Ordered the wrong part, license, or support.  Can the part be returned (RMA)?  Can I receive credit?

Customers who order the wrong hardware, support or licensing struggle to know how to resolve this. 

To order the right part and a return the incorrect order, re-engage your Distributor or Reseller for assistance with the Return Policy process.  If you do not have a Distributor or Reseller, please contact your local Juniper Sales Office.