Description

Configured SSR VPN is down. The VPN gateway is not reachable via the SSR but the VPN gateway is pingable from outside network.


Symptoms

We may see below errors in journal logs

 

Jun 16 11:16:30.495367 asxxx9 python3.6[27488]: plugins.ipsec_client.router.controller.tunnel_status - preparing tunnel down details: Tunnel Azure_vWAN:20.20.20.1 down: No response from Remote Host

Jun 16 11:16:35.527544 asxxx9 pluto[28372]: "ipsec-client-tunnel-Azure_vWAN-primary-0" #140: STATE_PARENT_I1: retransmission; will wait 16 seconds for response

Solution

Restarting the ipsec service might fix the issue.

systemctl restart [email protected]

Modification History

2025-06-24 : Article Created