Product Affected

DX-3250-S-2C, DX-3250-SLB-SSL-2C

Problem

Certain DX 3250 platforms may stop processing SSL traffic under load. This could happen within minutes or hours after the box starts processing SSL traffic. This problem is caused by a certain version of Tyan motherboard (5150) that is used by the DX-3250 and causes the SSL processing to stop under heavy load.

Solution

To correct this problem, the DX 3250 has been reworked with a SuperMicro P4SCE motherboard that doesn?t impact SSL processing on the box. If you have a DX 3250 product that has the SKU numbers listed above and has a 16 digit number serial number, as shown below. Please contact Juniper Networks customer care group , 1-888-314-JTAC (1-888-314-5822). Some of the units will be reworked and added back to our logistics pool. If you receive a unit that matches one of the serial numbers it will be good working unit.

  • 1001012006003084
  • 1001012006003083
  • 1001012006003087
  • 1001012006003085
  • 1001012006003089
  • 1001012006003086
  • 1001012006003088
  • 1001012006003090
  • 1001012006003092
  • 1001012006003091
  • 1001112005003060
  • 1001112005003063
  • 1001112005003064
  • 1001122005003060
  • 1001122005003061
  • 1001122005003063
  • 1001122005003080
  • 1009052006003000
  • 1009052006003002
  • 1009052006003004
  • 1009052006003001
  • 1009052006003003
  • 1009062006003005
  • 1009062006003008
  • 1009062006003007
  • 1009062006003006
  • 1009072006003009
  • 1009072006003010
  • 1009072006003011
  • 1009082006003014
  • 1009082006003012
  • 1009082006003013

Modification History

Modification History:

2017-03-05: Category restructure.